Wednesday, 18 February 2015

How to communicate with the candidates

Recruitment is changing a lot. Every company has its own strategy in recruiting candidates. Communication is the most important part in maintaining recruiters reputation identity and company brand whether oral or written communication. Your first and foremost primary task is talking followed by email that automatically helps to identify positively among employees and job seekers. As a recruiter, your main job is convincing and placing the candidates. With lot of competitors, employers go for searching talent candidates who have crazy and passion towards job they work. Talking to these candidates is not as easy as you think. During interview, they don’t even care for seniors persons of HR department nor do they convince you for jobs. Even a small mistake or rude talk with them pulls your identity backwards and you get blacklisted from them including your company you work. Whether you are working for BIG B companies or start-up companies, good identity matters.


Then how to talk?
When having telephonic discussion, first introduce yourself; designation and responsibilities for 20 sec and move step by step. Here are the tips to avoid while talking

Avoid
• Don’t ask too much of question
• Don’t be too fast
• Don’t convince too much
• Don’t talk over-confident
• Don’t ask too much of question related only to technical part.
• Don’t ask short form of question(see example 2)
• Don’t include these words - why, what, how.

Example 1:
Wrong: What is your current salary?
Right: May I know your current salary?

Example 2:
Wrong: What is css? What is JavaScript? What is Social Media?
Right: You have mentioned css and you have worked on it. I want to know your responsibilities in current company.

Example 3:
Wrong: Tell me something about yourself or Brief me about your profile.
Right: (Start from current role and responsibilities to personal details). Where you have completed your graduation and in which college?

Wrong: What is your hobby?
Right: Your interest in other fields beside employment!

How to convince through talking?

Start:Can I speak to Johnson? I am a recruiter working for xyz company, after a researching list of profiles I found your profile that matches the JD and I want to talk to you regarding the job that we have. Can we talk for few minutes? I spent almost half an hour and I am really interested on your profile. You have mentioned that you are working on javascript, html5, css3 ………. …………………………………………………………………………………………………………………………………. …………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………… End: Thanks for talking with me. I am waiting for positive response from your side. Have a great day.

Note: If candidates are not comfortable, ask for flexible timings. Don’t end with this. You are a recruiter and you require strong patience. Remember, you should always follow candidates.

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